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Event Details


August 24







Design with Care

The good, the bad, and the ugly working as a UX designer in healthcare

Event Description

In the rapidly evolving landscape of healthcare user experience (UX) design, striking the balance between innovation and patient-centricity is an art that requires a deep understanding of the industry's unique challenges. Join us for a stimulating conversation, "Design with Care: The good, the bad, and the ugly as a UX designer in healthcare," where two seasoned industry experts, Alex Bilstein and Jason Rutherford, will share their combined 20+ years of insights and experiences. There will also be time for Q&A at the end.

The Good: Celebrating Patient-Centric Triumphs

Discover positive stories where UX design has made a profound impact on patient care, creating streamlined experiences that enhance engagement, empower users, and contribute to positive health outcomes. Alex and Jason will share real-world experiences that highlight the power of empathetic design.

The Bad: Navigating Complex Challenges

Healthcare presents a labyrinth of regulatory hurdles, data privacy concerns, and interoperability challenges that can confound even the most seasoned UX designers. Our speakers will candidly discuss the pitfalls they've encountered, sharing cautionary tales of projects that went astray due to misaligned priorities, inadequate research, or underestimating the human element in healthcare technology.

The Ugly: Lessons from Setbacks and Failures

Failure is often the most potent teacher. Alex and Jason will bravely unveil instances where their designs faced unexpected roadblocks, providing invaluable insights into how the healthcare UX landscape can be unforgiving and unpredictable. By exploring these less glamorous moments, attendees will gain a deep appreciation for the resilience and adaptability demanded of healthcare UX professionals.

Who Should Attend:
  • Students and enthusiasts interested in healthcare and UX

  • Aspiring healthcare UX designers

  • Experienced healthcare UX designers

  • Healthcare professionals and innovators


Alex Bilstein

Alex is an experienced UX professional who has been designing, building, and shipping digital solutions for almost twenty years. For the past decade, he’s focused on improving the healthcare experience by leading cross-functional teams and delivering human-centered solutions at companies ranging from small startups to large enterprises. Now he’s reimagining blood testing with the BetterWay team at Babson Diagnostics, and building a community for UX designers working in healthcare at Design with Care.

Jason Rutherford

Jason’s career as a designer spans more than two decades. A trained artist, Jason gravitated towards digital design early in his career and then discovered his calling as a user experience designer. Today, as Senior Principal UX Designer at Optum, he is leading design efforts across numerous teams supporting a diverse body of users in the healthcare domain.

Remember to use the hashtag #DesignForTomorrow when sharing your event experience on social media!

Please check Meetup to stay up to date. This initiative scaled beyond expectation and we're doing our best to keep the plane up while flying. Event are published on Meetup and LinkedIn.

Watch live on LinkedIn and RSVP on Meetup to join.

All online events were made possible by a donation from Nadine Niehaus of Sprintlab

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Add To The List

This initiative was started by Randstad UX for the R'UX Network & Community. It escalated quickly and we spread beyond the Randstad. Because there are very important topics in this awareness week, we thought it would be better to reskin the portal without our own branding, and only add our logos to the events we organise ourselves. 

To make this initiative work for as many important voices as possible, we decided to also list other relevant events around the topics and themes of Design for Tomorrow. If you are organising relevant events, please feel free to add them to the list. That way more people can hear about ethics, sustainability, human centered and human centric design and every other important topic in the design world today. 

Meaningful Work: Advice for Aspiring Healthcare UX Designers

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